Frequently Asked Questions

Orders & Shipping
How long will my order take to arrive?
All orders are processed within 1-2 business days. Delivery times vary depending on your location and the shipping method selected at checkout.

Do you offer express shipping?
Yes, express shipping options are available at checkout. Please note that processing times still apply.

Can I track my order?
Once your order has been dispatched, you will receive a confirmation email with tracking information.

Returns & Exchanges
What is your returns policy?
We accept returns within 14 days of delivery. Items must be unused, in their original packaging, and with all tags attached.

How do I return an item?
To initiate a return, please visit our Returns Center at luxurysilknightwear.com. Follow the instructions to generate a return label.

When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned item.

Care & Sizing
How do I care for my silk nightwear?
We recommend hand washing in cold water with a mild detergent. Avoid wringing or twisting the fabric and lay flat to dry.

What sizes do you offer?
Our collections are available in sizes XS to XL. For detailed measurements, please refer to our size guide at luxurysilknightwear.com.

Product Questions
Are your products made from real silk?
Yes, all our nightwear is crafted from 100% pure silk, ensuring the highest quality and comfort.

Do you offer customization?
Currently, we do not offer customization services. However, our collections feature a variety of styles to suit different preferences.

General Questions
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination.

Where can I find your latest collections?
Explore our newest designs and exclusive offers at luxurysilknightwear.com.

How can I contact customer service?
For any inquiries not addressed here, please visit our Contact page at luxurysilknightwear.com.